Explore Our Courses

1) CRM (Customer Relationship and Management) Fundamentals: 

• CRM Definition and Usage
• Types of CRM’s
• CRM Concepts (Lead, Opportunity, Account, etc.) 
• Salesforce.com CRM’s 
• Case Management and Knowledge 

2) Introduction to Cloud Computing: 

• What is Cloud Computing? 
• Advantages of Cloud Computing 
• Classification of Cloud Services (IaaS, PaaS, SaaS) 

3) Introduction to Salesforce Products

4) Designing Applications on the Force.com Platform: 

• The Declarative Framework 
• MVC-Architecture
• Application Building Blocks 

5) Custom Applications and Tabs: 

• Custom Apps 
• Custom Tabs 

6) Building Application Data Model: 

• Objects 
• Fields, Data Types 
• Schema Builder
• Custom Field Properties 
• Field Dependencies 
• Custom Formula Fields 
• Steps to Write a Formula 
• Roll-Up Summary Fields 
• Validation Rules

7) Object Relationships: 

• Introduction 
• Master-Detail Relationships 
• Lookup Relationships 
• Lookup Vs Master-Detail Relationships 
• Junction Object

8) Layout Management: 

• Page Layouts 
• Rearrange Fields, Sections
• Customise Related Lists 
• Creating custom Buttons, Custom Quick Actions
• Buttons and Quick Actions Arrangement

9) Organisation Administration: 

• License, Profiles, Users
• Managing User Profiles 
• Creating Role Hierarchy 
• Managing Users 
• Public Groups 
• Queues 

10) Working with Communication Templates: 

• Letterheads 
• Email Templates 
• Setting up Organisation-Wide Addresses 

11) Introduction to Automation Tools: 

• Workflow Rules
• Process Builder
• Flow Builder 
• Realtime Usecases

 12) Data Sharing Security Controls: 

• Org Level
• Object Level
• Record Level
• Field Level

13) Reports and Dashboards: 

• Introduction to Report Types 
• Building Reports
• Report Chart Types
• Running and Modifying Reports 
• Building Dashboards 

14) Managing Data Using Wizards: 

• Importing data into Salesforce objects
• Exporting data from Salesforce Objects
• Challenges while Importing

1. Introduction to Apex 
2. Data Types 
3. Collections 
4. Introduction to SOQL 
5. DML Operations 
6. Exception Handling 
7. Apex Triggers 
8. Apex Testing 
9. Asynchronous Apex 
10. Introduction to Visualforce Pages 
11. Visualforce Controllers 
12. Deployment 
13. Integration Concepts 
14. JSONGenerator 
15. JSONParser 
16. Handling HTTP request with JSON response 
17. Setting up REST Resource 
18. Writing Test class for Integration class 
19. Lightning Aura Introduction 
20. Calling Server-side Controller 
21. Lightning Data Service 
22. Lightning Interface 
23. Lightning Component in Visualforce Framework 
24. Displaying Toast Message 
25. LWC Introduction 
26. LWC Component Bundle 
27. LWC Variables 
28. Lightning Data Service in LWC 
29. Accessing Server-side Controller in LWC 
30. Retrieving Data using Wire 
31. Passing Data to Class method parameters using Wire 
32. Imperatively calling Server-side Controller 
33. Events in LWC 
34. LWC LifeCycle Hooks 
35. PubSub Model and LMS 

0) Salesforce Admin Basics

1) OOPS Concepts

2) Introduction to Apex: 

• What is Apex? 
• Benefits of Apex 
• Apex vs. Java: Commonalities, Differences 
• Apex Development and Execution Environments 
• Anonymous Blocks 
• Installing VS code

3) Apex Class Syntax: 

• Class Modifiers 
• Naming Conventions 
• Method Accessifiers
• Class Sharing Types 

4) Data Types: 

• Primitives 
• sObject 
• Collections 
• Enum 
• User-Defined Classes 
• System-defined Classes 

5) Variables

6) Constants

7) Introduction to Class Constructors

8) Collections: 

• List 
• Set 
• Map 

9) Control Flow Statements: 

• Conditional (If-Else) Statements
• Switch Statements
• While 
• Do-While 
• Traditional For Loops
• List or Set Iteration for Loops

10) Introduction to SOQL

11) SOSL

12) DML Operations: 

• Standalone Statements vs. Database Methods 
• SaveResult: Object and its Methods 

13) Transaction Control

14) Exception Handling

15) Apex Triggers: 

• What is a Trigger? 
• Trigger Considerations 
• Trigger Events
• Context Variables 
• Realtime Scenarios
• Custom Settings
• Trigger Context Variables
• Trigger Best Practices
• Trigger Handler
• Recursive Trigger Execution

16) Apex Testing: 

• What is an Apex Test? 
• What is a Unit Test? 
• Assert Methods 

17) Batch Apex: 

• Solution: Batch Apex 
• How does Batch Apex Work? 
• Steps for Implementing Batch Apex 

18) Schedule Apex: 

• Ways to Schedule a Class 
• Monitor Apex Jobs 

19) Future Annotation

20) Queueable Apex

21) Introduction to Visualforce Pages: 

• Tag Basics 
• Visualforce Component Close-Up 
• Visualforce - Input Tags
• Visualforce Styles

22) Visualforce Standard Controllers: 

• Visualforce Controllers 
• Types of Visualforce Controllers 
• Data Bindings 
• Traversing Data 

23) Custom Controllers: 

• Getter Methods 
• Setter Methods 
• Action Methods  

24) Integrations Basics

• Introduction to REST Services
• Key Concepts
• Realtime Usecases

25) JavaScript

26) AJAX Toolkit

27) jQuery

28) Deployment

29) Lightning Components Basics

1. Apex Coding Basics
2. Integration Concepts
3. JSON
4. JSON Class
5. JSONGenerator
6. JSONParser
7. Serializing & Deserializing Attachment Data
8. XML
9. "Dom" Namespace
10. Handling HTTP Protocol
11. Handling HTTP request with XML response
12. Handling HTTP request with JSON response
13. Making HTTP callouts using Triggers
14. Making HTTP callouts from Batch class
15. REST API Services
16. Setting up REST Resource with @HttpPost REST api service
17. Setting up REST Resource with @HttpGet REST api service
18. Writing Test class for Integration class
19. Setting up SOAP Services/Generating WSDL file
20. Integrating other system's Webservice or Consuming WSDL file. 

1. Apex Coding Basics
2. Salesforce Lightning Introduction
3. Getting ready for Lightning Development
4. Tools for Lightning Development
5. Lightning Framework Development Elements
6. Lightning Bundle
7. Lightning Buttons
8. Lightning Card
9. aura:attribute
10. lightning:input
11. aura:id
12. aura:if
13. CSS
14. sObject Data
15. Lightning Layout
16. aura:iterator
17. Calling Server side Controller
18. Helper
19. Data Table
20. Events
21. Application Events
22. Lightning Data Service
23. LDS Program based approach
24. Dynamic Component
25. Action Override
26. Lightning Interface
27. Lightning Token
28. Lightning Component in Visualforce Framework
29. Controller Function Call
30. Lightning Action Override
31. Displaying Toast Message

1. Introduction
2. Variables in JavaScript
3. JS Lexical Grammer
4. "Object" datatype in JS
5. Functions in JS
6. Arrow Function
7. Restructuring Object and Arrays
8. Loops in JS
9. Rest Operator and Spread Operator
10. Immediately Invoked function expression
11. "this" keyword in JS
12. "continue" and "break"
13. Map object in JS
14. Set object in JS
15. Event Listeners in JS
16. Callback function and Promise

1. Apex Coding Basics
2. Lightning Aura Basics
3. Javascript for LWC Basics
4. LWC Introduction
5. LWC Component Bundle
6. LWC Variables
7. <lightning-input>
8. Array Variable
9. Applying CSS in LWC
10. "Public" Variable
11. Lightning Data Service in LWC
12. Program based LDS
13. LWC Wire Service
14. Wire Decorator
15. Accessing Server-side Controller in LWC
16. Retrieving Data using Wire
17. Passing Data to Class method parameters using Wire
18. Wiring a Property & Wiring a Function
19. Imperatively calling Server-side Controller
20. Creating and Deleting Record using Imperative
21. Events in LWC
22. Passing parameter from Child to Parent Component using Events
23. LWC LifeCycle Hooks
24. Event Propagation
25. Communicating events between Unrelated components
26. PubSub Model and LMS
27. Extracting LWC component in Visualforce
28. Aura to LWC Migration

1. Salesforce Admin Basics
2. Service Cloud Introduction
3. Case Management
4. Assignment Rules
5. Escalation Rules
6. Email-to-Case
7. Auto-Response Rules
8. Web-to-Case
9. Live Web Chat
10. Omni-Channel
11. Skill based Routing
12. Knowledge Base